work at home amazon customer service

You must have a bachelor’s degree and pass a background and reference check. The company posts a wide variety of remote positions, so carefully look through the Concentrix job postings to see if any match your interests. Concentrix has spent years building a reputation as a prime employer for home customer service representatives. If you want a job with room to grow, it also offers HR-related spots and management jobs. If you’ve got a knack for sales and organization, love travel, and want a work-at-home job, American Express may be the perfect fit. Where American Express differs is in its approachto customer service.

Take a look at the many American Express jobs available here, and see what kind of customer service and support roles are available. I’ve included these jobs as examples of the type of career-track positions you can find with the company. Obviously, the specific opportunities change constantly. Remote opportunities are not available in all areas — specific questions about remote positions can be discussed during the interview process with your recruiter.

  • Experience working in a customer service or call center.
  • If there’s a job posting that’s in Costa Rica, then you’ll need to live in that country and be able to legally work there.
  • It’s no surprise that when you work outside the home, you will spend more money on gas, food, and at times, parking.
  • K-12 sales team, you should have K-12 education technology sales experience and must have either a BA or BS.
  • So, if you want to earn some extra coins on the side, these microtasks could be the best choice for you.

Ability to work four days per week in their Malvern, PA office with one day working from home. Drive the delivery van from the station to delivery customers.

Amazon Employee Relations

Obsessed about the customer experience, high standards, and continually inspire others to do better for the customer. 5+ years of experience building out and managing programmatic customer messaging and communications. Identifies customer-impacting issues and implements solutions and process improvements to increase customer satisfaction. Work with upset customers to find the root of the problem and provide them with white glove service.

work at home amazon customer service

This spot combines customer service and sales, requiring that you’re comfortable promoting products, excellent at problem-solving, and ready to double as a salesperson. Check the Dialog Direct careers pageand search specifically for remote positions within your state. Note that the company doesn’t typically hire in all states at all times. Enterprise Holdings — the parent company of Enterprise car rental, Alamo, and National — utilizes remote customer service agents to assist its many customers. The Sitel Group is a customer relationship building company that offers customer service support, analytics and optimization support, and training for companies in need.

When you find one you like, you can click on the job posting to get further information. When this time of year rolls around, you should expect a substantial increase in your work hours. A typical work schedule will include shifts throughout the week as well as some weekend shifts. In some cases, customers will want to return a package or locate a package they’re waiting for. We’ll go over everything you need to know, including what your responsibilities are, what qualifications you’ll need, and how you can apply. Tasks Quickstart GuideThe basics of making money performing common tasks. Lifestyle Quickstart GuideAn overview of lifestyle, care-related gigs.

Pharmacy Technician Remote, Amazon Pharmacy

For example, if you have experience working in IT, you could apply for a customer service position serving amazon customer service remote jobs tech clients. Unlike many of the jobs on this list, Concentrix doesn’t offer a pure customer service role.

work at home amazon customer service

I started this site to be a resource for people looking to work from home and make money online. These positions are usually amazon customer service remote jobs available just before the holiday. So, be on the lookout and see if they have jobs for your state or country.

Find Jobs In Remote Locations, Working With Flexibility

If there’s a job posting that’s in Costa Rica, then you’ll need to live in that country and be able to legally work there. This will likely include working overtime hours, which you’ll be compensated for. Since you’ll be working remotely, you’ll need to have a quiet workstation in your home where you can complete your work. With hundreds of thousands of packages being delivered every single day, there’s bound to be customer problems and issues that need to be addressed. The process will vary depending on the role, but the entire process will typically take an average of one to three weeks. Keep in mind that some benefits may require that you work a certain length of time before you are eligible for benefits.

Which Amazon Work From Home Jobs Are Available:

Shifts include days, evenings, weekends, and sometimes overtime. Employees become eligible for medical benefits after 90 days.


You’ll earn about $10-13/hour working between 20 to 29 hours a week. And although the position may lead to full-time work and amazing benefits, it’s not guaranteed to happen. The best thing about many of these jobs is that they will include employee benefits, even for employees who are working part-time.

You will earn 70% of the royalties for selling your to customers in the US, Canada, UK, Germany, India, France, Italy, Spain, Japan, Brazil, Mexico, and Australia. However, if you don’t have any sales through your affiliate link within 180 days, your account will be terminated. No worries, you is uss express legit can always reapply after your account gets closed. Proven ability to work in cross-functional teams, communicate with colleagues in both business and technical roles, and develop/improve processes at scale. Communicate daily with eCommerce clients by providing customer service and support.